Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Transform Your Home with Our Expert Renovation Services Today!
✓ Get personalized solutions tailored to your needs.
✓ Experience quality craftsmanship and exceptional service.
What Our Clients Say About Us
★★★★★
Average Rating: 4.8 out of 5 based on 150 reviews
Highly Recommend!
The bathroom renovation exceeded my expectations! The attention to detail and quality of work was impressive. I will definitely use OZ Group again!
★★★★★
Emily Davis
Fantastic Experience!
From start to finish, the renovation process was seamless. The team communicated well and delivered on time. I am thrilled with the results!
★★★★★
John Doe
Exceptional Service and Quality
I recently had my kitchen renovated by OZ Group Australia, and I couldn’t be happier! The team was professional, attentive, and delivered outstanding results. Highly recommend!
★★★★★
Jane Smith
Transformative Home Renovation
OZ Group Australia transformed my backyard into a beautiful oasis. Their landscaping skills are top-notch, and the team was a pleasure to work with. I love my new space!
★★★★★
Michael Johnson